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Manager, Commercial Roaming Operations & Partnerships at 9mobile Nigeria

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9mobile is a Nigerian private limited liability company. EMTS acquired a Unified Access Service License from the Nigerian Communications Commission in 2007. The License enables EMTS provide Fixed Telephony (wired or wireless), Digital Mobile Services, International Gateway Services and National/Regional Long Distance Services in addition to spectrum assignments in the 900 and 1800 MHz bands.

We are recruiting to fill the position below:

Job Title: Manager, Commercial Roaming Operations & Partnerships

Job ID: IRC5126
Location: Lagos, Nigeria

Job Summary

  • End-to-end management of 9mobile’s Commercial Roaming Operations and Partnerships towards ensuring a seamless roaming experience for 9mobile’s customers and to ensure that the roaming business is profitable to the organisation.

Principal Functions

  • Plan, negotiate, and launch of new strategic roaming relationships in line with business priorities.
  • Develop strategies and initiatives to grow 9mobile’s inbound and outbound international roaming business such as Preferential Roaming Agreements (PRAs), and DIOTs, which give 9mobile a competitive edge in major travel destinations.
  • Manage existing partnerships to ensure a seamless customer experience while roaming.
  • Work with the products team to develop value propositions and periodic tactical interventions to grow the roaming customer base.
  • Manage relationships with roaming support/ancillary service providers to minimize downtimes whilst optimizing service costs to 9mobile.
  • Conduct monthly in-depth analysis of 9mobile’sglobal roaming offering to ensure overall profitability to the business.
  • Deploy appropriate tools and techniques to mitigate fraud and to proactively identify and block leakages within the roaming ecosystem.
  • Ensure compliance with all regulatory requirements.
  • Overall stakeholder management to minimize dispute and to ensure business continuity and growth.

Requirements

  • First Degree or its equivalent in a relevant discipline.
  • Minimum of 5 years relevant experience of which 3 must have been with a mobile telecom operator.
  • Prior experience in wholesale and carrier business and/or knowledge of the roaming environment is desirable.
  • Strong negotiation skills.
  • Good business acumen.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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