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Health Care Assistant Job at Norfolk and Norwich University Hospital

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Respiratory Medicine We consist of: Respiratory Clinic, Hethel ward and Respiratory Investigation Unit. We are a close-run department and work alongside 9 specialist nurse teams and 12 consultants who each have their own special interests and provide care for several sub-specialties: Chronic Obstructive Pulmonary Disease, Asthma, Lung Cancer, Cystic Fibrosis, Sleep Medicine, Domiciliary CPAP, Non-Invasive Ventilation (NIV), Bronchiectasis, Interstitial Lung Disease (pulmonary fibrosis), Pulmonary Rehabilitation & Domiciliary Oxygen Therapy, Tuberculosis and Pleural Disease Within the department we provide investigatory procedures; bronchoscopy and EBUS in RIU these diagnosis respiratory conditions. The Outpatient’s department is made up of Registered nurses, Assistant practitioners, and Health Care Assistance who all share responsibility in caring for out-patients attending the clinic.

Main duties of the job

The position of Health Care Assistant involves being responsible for carrying out assigned tasks involving direct patient care. You are supported and supervised by an Assistant Practitioner or Registered Nurse. You are expected to maintain a high standard of quality patient care which we help you to maintain through training opportunities from the department, trust and wider experiences. We want all staff to uphold the trusts PRIDE standards through personal example, good conduct and appearance. The uniqueness of Respiratory medicine is you are work with a team of people who want to proactively share knowledge; help develop individuals and harness potential. We want everyone to have the opportunity to become outstanding along with our department and trust. What makes use worth looking at:

  • Working in both the Respiratory Out-Patient clinic and Respiratory Investigation Unit (RIU). You will have autonomy in care from meeting the patient in clinic and following their journey to RIU and back to clinic.
  • Department works closely with Pleural Specialist Nurse in RIU, assisting with patient interventions. This gives staff the ability to develop new skills and a greater knowledge of respiratory conditions.
  • We are a versatile department; one day the job needs you to an assist with a procedure with consultants and the nursing team or another day complete health education and teaching with a specialist nurse or completing pre clinic observations another day.

About us

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity We can offer you the full range of NHS benefits/discounts and in addition:

  • Flexible working hours
  • Fast Track Staff Physiotherapy Service
  • Multi Faith prayer room
  • Discounted gym memberships
  • Excellent pension scheme and annual leave entitlement
  • Wagestream – access up to 40% of your pay as you earn it
  • Free Park & Ride service direct to NNUH site
  • Free 24-hours confidential counselling support
  • On-site Nursery
  • On-site cafes offering staff discounts
  • Support in career development
  • Flexible staff bank
  • Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

Job description

Job responsibilities

The following skills and experience will be required and are essential for the successful candidates:

  1. To accurately and promptly carry out the instructions of the Registered Nurse who is professionally accountable for the delivery of care.
  2. To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants.
  3. To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patients condition.
  4. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
  5. To participate in the admission process under the supervision of the Registered Nurse
  6. Provide and deliver a high standard of individualised personal nursing care.
  7. To report all care that has been given to patients within the team to a Registered Nurse.
  8. To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times.
  9. To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by the Registered Nurse.
  10. To keep the clinical area clean and tidy maintaining a safe environment

Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Person Specification



  • General education to GCSE level in Maths and English grade A-D (or equivalent)


  • NVQ Level 2



  • Experience of working with people/team


  • Previous health/ social care support worker experience



  • Clear and effective reading and writing in the English language



  • Caring and compassionate with excellent interpersonal and communication skills
  • Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

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