We are currently looking for a hard working, enthusiastic and friendly person to join the administrative team within the Urology Department(CHUGGS), based on the Leicester General Hospital site.
You must be able to remain calm and pleasant at all times, be able to use your initiative and to be able to work unsupervised.
Experience of the HISS patient record system is desirable, but training can be given.
If you enjoy a challenge and would like to join this busy friendly unit, then this may be the post for you.
This is subject to Job Evaluation
Main duties of the job
The duties include answering the telephone, dealing with requests from GP’s to book appointments for patients, accessing the Choose and Book system, preparing medical records, sitting on clinic reception, ensuring that all patient’s results are acted upon quickly and accurately and dealing with patients who are listed for surgery.
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)