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Don Quester Consulting Job Recruitment (13 Positions)

Business Head (Retail – Mobile Industry) at Don Quester Consulting

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Business Head (Retail – Mobile Industry) at Don Quester Consulting

Job Title: Business Head (Retail – Mobile Industry) at Don Quester Consulting

Job Description

  • Plan, oversee the setup and launch of Matrix Branded Stores, for the retail sale of certified Preowned products, ensuring they align with company branding and standards.
  • Create and develop store policies, visual merchandising, and customer service standards to manage matrix branded stores for the retail sale of certified preowned products.
  • Build and lead a high-performing team, including sales, inventory management, warehousing, and retail sales professionals and set clear goals and KPI’s for team members, providing guidance to achieve targets.
  • Lead and drive and monitor the sales team to achieve sales targets, deliver exceptional customer service and drive store revenue.
  • Implement inventory tracking systems, maintaining optimal inventory levels to meet customer demand while minimizing excess stock and maintaining accurate record.
  • Create and implement strategies for acquiring preowned mobile devices through trade-ins, buybacks, or importation, establishing efficient collection processes and maintain relationships with suppliers.
  • Oversee the refurbishment and repair operations, manage the repair technicians and coordinate repair schedules to ensure services meet quality standards.
  • Create and implement packaging standards and supervise the process to ensure products are adequately prepared for sale.
  • Plan and implement weekly sales strategies to target dealers, retailers, and online markets and present regular reports on division performance to senior management.

Qualifications and Skills Required

  • Bachelor’s Degree in Business Administration, Management, or a related field with proven experience in retail sales, inventory management, and general management, with at least 4years in a leadership role.
  • Strong understanding of the mobile device industry and market trends.
  • Exceptional communication and leadership skills.
  • Ability to analyze data, make informed decisions, and implement process improvements.
  • A results-oriented mindset with a track record of achieving and exceeding targets.

Application Closing Date
31st October, 2023.

Note: Only shortlisted candidates would be contacted and scheduled for an interview.

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